Privacy Policy

How we handle information when you use this website or contact us. Last updated 3 October 2026.

Who we are

eCitizen Digital is a digital growth partner for small and medium businesses in Bangladesh. Questions: hi@ecitizen.digital, +880 1313 886828, or the contact page.

What we collect

• Details you send us: name, phone number, business name and type, a website or social page, what you want reviewed, your goal and any message. These arrive through the free audit form, WhatsApp, phone or email.
• Optional measurement data, only if you accept: pages viewed, device and browser details, referral source and campaign actions such as tapping a call or WhatsApp button.
• Your cookie choice, saved in your browser so we do not ask on every visit.

How we use it

To reply to your request, prepare your audit or proposal, run and improve this website and our campaigns, and keep our records. We do not sell your information.

Who can receive it

Providers that help us run the site and respond to you: website hosting, our lead-handling service and WhatsApp (Meta). If you accept optional measurement, Google, Meta and TikTok also receive measurement data. We may disclose information when the law requires it.

Your choices

You can decline optional measurement, change your choice at any time using Cookie settings in the footer, and ask us to access, correct or delete the details you sent us.

Keeping information

We keep enquiry details for as long as needed to handle your request and any follow-up work, then delete or anonymise them.

Changes

We update this page when our practices change and show the date at the top.